For those using Google Chromecast and Linksys Velop, if there is any problem while casting your favorite content from Chromecast to your device(s) connected on the same network, then you should check if the router is working on the band that is supported by Chromecast. If that is not the case, then you will have to find alternatives, details of which you can find in the post.
While Linksys Velop Router has a number of advanced features, yet there are a few, which are missing in the device. One such feature is the inability of the device to connect with the Chromecast device in order to cast content. Many users have shown their disappointment regarding this on several online forums as well. They told that their Chromecast isn’t visible on Google Chrome browser, which they have opened on their smartphone or computer despite being connected to the network.
The problem isn’t surfaced because both devices were connected to the same network, but there is something else that is creating the problem. Some experts have done research on the matter and found that the problem has arisen due to the band that was selected on the router. The band on the router doesn’t support Chromecast, which is why there is a problem in streaming content.
To fix the problem, users will have to turn on ‘UPNP’ and also disable ‘isolation’.
One more user was facing the same problem and he tried to fix the problem by disconnecting the device from the modem provided by ISP followed by connecting Velop. After that, turn off the Wi-Fi and connect to Velop by enabling Wi-Fi option. However, the problem was not solved. So, he tried to connect the Velop node through wired network by connecting the Ethernet cable to desktop Ethernet port and Velop. He bypassed the modem provided to him by his internet service provider and the router. He was able to stream content from Chromecast streaming player linked to Google Chrome browser.
There is another user who was trying to stream content to his Samsung Galaxy Smartphone. He was facing ‘No Internet Access’ error on the screen.
Although, he was able to access the web browser and all websites, but was not able to cast content from his smartphone to Chromecast. The user tried to access media through Wi-Fi connection using a DSL, but he couldn’t cast anything from Chromecast because of the wrong band that was selected on the Router. Had the right band was selected on the router, he could have been able to cast content from Chromecast to his Samsung Galaxy S8 smartphone. If you are facing the same problem, then you should try the solutions described above. Or, you can directly go to the Linksys Velop Support facility for the fastest and most reliable solution.